Terminal Response | Probable Cause | Action Taken | ||||||
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Dialing . . . | The merchant desires that the terminal process transactions via IP and no phone line is connected. | Confirm Ethernet cable is connected securely to router/modem. Ensure that the router and/or modem are powered and show connectivity to the Internet. These may have to be confirmed by the merchant's IT personnel or Internet Service Provided (ISP). | ||||||
The terminal is processing credit card transactions via IP but will not process checks over the Internet. | Change the URL parameters from the IP Address to the actual URL Address. IP Host Settings (Port remains '9085'): Change the Primary Host '209.18.122.146' to 'ts1.fcnsrv.net'. Change the Secondary Host '209.18.126.82' to 'ts2.fcnsrv.net'. |
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Updated: 05/08/2017