Terminal Response Probable Cause Action Taken
No Power  AC Adapter is not connected to outlet.  Verify that the AC Adapter is securely connected to the outlet on the wall or in a power strip.
 AC Adapter is not connection to the unit.  Verify that the AC Adapter is securely connected to the power jack on the cable.
 Power strip is not connected or turned on.  Verify that the power strip is securely connected to the outlet on the wall and the strip is turned on.
 AC Adapter is not working.  Replace the AC Adapter.


All AC Adapters listed operate with an input voltage of 120 VAC @ 60 Hz. (Normal Household voltage.)

Model Number Description
FA109901-00  Output Voltage:     24 VDC @ 1.0 A (1000 mA)
 Connection Type:  Barrel Connector
EP-00396-00  The power cord for the power supply unit above is sold separately.



Updated: 01/24/2017