Terminal Response
| Probable Cause
| Action Taken
|
IPok |
|
 |
Sale
Payroll/Business Verify Only Home
Void |
 |
NORMAL
The "ok" after the "IP" signifies that the IP connection is good and that an IP address has
been assigned. |
No action required. |
IPadd |
|
 |
Sale
Payroll/Business Verify Only Home
Void |
 |
NO IP ADDRESS
The "add" signifies that the IP connection is detected and that an IP address has NOT been
assigned. |
The terminal is not configured/connected to work properly with the available
network.
Refer the customer to their IT personnel. |
TEL |
|
 |
Sale
Payroll/Business Verify Only Home
Void |
 |
NO IP CONNECTION
The "TEL" signifies that an IP connection is NOT detected and the
terminal will be processing via Dial-Up. |