Terminal Response Probable Cause Action Taken
 IPok
Sale 
Payroll/Business 
Verify Only 
Home                         Void 
 NORMAL

 The "ok" after the "IP" signifies that the IP connection is good and that an IP address has been assigned.
 No action required.
 IPadd
Sale 
Payroll/Business 
Verify Only 
Home                         Void 
 NO IP ADDRESS

 The "add" signifies that the IP connection is detected and that an IP address has NOT been assigned.
 The terminal is not configured/connected to work properly with the available network.

Refer the customer to their IT personnel.
 TEL
Sale 
Payroll/Business 
Verify Only 
Home                         Void 
 NO IP CONNECTION

 The "TEL" signifies that an IP connection is NOT detected and the terminal will be processing via Dial-Up.