Terminal Displays	Action Taken
COMMSERVER  CHECKS  GIFT/LOYALTY	Press the [F2] button.
VCS Ethernet	Press the Purple button under the Tools icon [].
DHCP ENABLED       IPAD:10.227.32.126       MASK:255.255.255.0       GWAY:10.127.132.12       DNS1:10.127.132.129       DNS2:10.127.132.128                                                 PRINT	Press the Purple button below the Down Arrow to advance to the next screen and this will allow viewing of the IP paramenters.  To print the IP parameters, press the Purple button below the [Print]. The printout will appear similar to one of the ones shown below.

Ethernet CommServer Troubleshooting Report Terminal OS Version Serial # : Vx570 : QC0011A4 : 123-456-789 Gateway Ping 10.227.37.1 OK (1 ms) DNS Ping 10.227.32.86 OK (1 ms) DNS Lookup www.verifone.com 54.192.141.181 OK (88 ms) Host Ping www.verifone.com OK (71 ms) TCP Connect MERCHQA.OPTINC.COM:443 OK (96 ms) SSL Connect TS1.FCNSRV.NET:9085 OK (96 ms)

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Ethernet CommServer Troubleshooting Report Terminal OS Version Serial # : Vx570 : QC0011A4 : 123-456-789 Gateway Ping 10.227.37.1 Failed DNS Ping 10.227.32.86 Failed DNS Lookup www.verifone.com 54.192.141.181 Failed Host Ping www.verifone.com Failed TCP Connect MERCHQA.OPTINC.COM:443 Failed SSL Connect TS1.FCNSRV.NET:9085 Failed

Updated: 02/23/2017